Fortress Solutions offers integrated support service

Plano based Fortress Solutions announced a new integrated solutions package that delivers an alternative suite of support services to traditional OEM support programs such as equipment sparing, product repair and return, advanced logistics, and product telephone support (CTAC) for products from major equipment vendors such as Cisco, Juniper, and Ciena.

Owners and operators of data communication networks are under increasing cost pressure to reduce capital and operating expenses.

FortressOne is an alternative support offering designed to replace classic OEM support programs. This program is designed to include all the necessary services into a single offering required to maintain the carrier’s aging infrastructure for an extended period of time. This allows the carrier to redirect additional capital to more critical business needs.